As of January 1st 2018, we will no longer be offering Ear Irrigation/Syringing at Bursledon Surgery. Instead you should use Olive Oil in them for 14 days then book with one of our Nurses for them to be reviewed. If they feel further work needs to be done, you will be referred on for further care.
Emergency Department at University Hospitals Southampton
As you will may be aware, the Emergency Department at University Hospitals Southampton (formerly the Southampton General) is under substantial strain already this winter. We are asking all patients to really consider whether A&E is the correct department to help with their ailment and to utilise the Minor Injuries Unit at the Royal South Hants Hospital where necessary. If you are unsure which department you should visit, please call the surgery and we will advise.
Air Alert Service
A free service called airAlert has been launched in Eastleigh to provide residents with information and updates on the Borough’s air quality.
Those who sign up will be alerted in advance when air quality is predicted to be poor. airAlert is designed for people who are more susceptible to air pollution, such as those with existing breathing and heart problems, but everyone is encouraged to sign up for this free service.
On days when an airAlert is issued, the message will provide relevant health advice including lowering their exposure to pollution through actions such as avoiding busy roads where possible, reducing strenuous physical activity and ensuring they have medication with them.
For more information and to register, visit: http://www.airalert.info/Hants
Our Clinical Commissioning Group (CCG) is currently carrying out its annual survey of patient satisfaction with healthcare providers in West Hampshire. If you would like to take part, please head to http://www.smartsurvey.co.uk/s/WHCCGproviders/ where you will be able to put your views across
As of Monday 31st July 2017, Bursledon Surgery will be closed over the lunchtime period, between 13.00 and 14.00. Our phone lines will close for general enquiries, but should you require urgent attention you will still be able to make contact with us by selecting the 'Emergency' option. We apologise for any inconvenience this may cause.
The NHS has been working in partnership with Healthwatch Hampshire to produce a sign language film to explain how people who are deaf or hard of hearing can use the card to get the communication support they need.
Without communication support like an interpreter or lip speaker, many Deaf people are unable to use NHS services successfully. Deaf organisations in Hampshire will be helping us tell people about the card and how to get one.
Click here to see a short video explaining how they are doing this.
We are incredibly proud to announce that following our recent CQC Inspection in April, we have been rated as 'Good' Overall. This is testament to the hard work that has been put in by all the team here at Bursledon Surgery following our inspection in June 2016 when we were placed in Special Measures.
We would like to thank all of our patients for their kind words and understanding over the past year and look forward to continuing to to improve the standard of care we offer.
We have been informed that on 20th April there will be a temporary road closure on Portsmouth Road which will affect the flow of traffic. Whilst you will still be able to access the surgery, please allow extra time for your journey.
Easter Opening times
We will be closed on Good Friday (April 14th) and Easter Monday (April 17th). If you need medical attention during this time, please call the 111 service who will be able to help you. If you have a life threatening medical emergency, please dial 999
Some of the Pharmacies in the local area will also be operating on adjusted hours. For more information about which Pharmacies will be opening, please click the following link: Hampshire Pharmacies - EASTER 2017
We're now on Facebook!
As part of our commitment to communication, we have set up a Facebook page where we will keep you updated on what is happening in the Surgery, and relevant NHS news and general information. If you'd like to give us a 'Like' then use the link below
Visit us on Facebook
Get Hampshire Walking
We're supporting the Get Hampshire Walking campaign. Which aims to spread the word about the benefits of walking to help patients lead healthier and more active lives.
It's not difficult; simple things like a few extra steps, using the stairs and not the lift, or getting off the bus a stop early will all help.
Walking can also help you get out more, meet new people and improve your social life. If you'd like to find out more, click here
It's Not Too Late!
If you are yet to have your free Seasonal 'Flu vaccination, it's not too late. This is especially important for those with a chronic diseases, anyone with a long term heart or respiratory disease, anyone over the age of 65, expectant mothers or people who care for others (see below for the recognised "high risk" groups).
High risk groups are:
- patients aged 65 and over
- pregnant women
- patients with an underlying health condition (particularly long-term heart or respiratory disease)
- people with weakened immune systems
If you are in any doubts as to whether you fall in to one of these high risk groups, please click here or speak to reception who will be able to advise.
As well as offering protection against 'Flu, you may be eligible for the Pneumonia and/or Shingles vaccination at the same time. For more information, please ask speak to Reception or ask your practitioner next time you have an appointment.
Please ring the surgery on 023 8040 4671 to book yours or find out if you are eligible.
Addition to our Phlebotomy Service
We are extremely pleased to announce the following change to our Phlebotomy service at Bursledon Surgery. As of December, Lil Davies (who some of you will recognise from the administrative team) will be joining the Clinical team as a Phlebotomist. This addition to the team will help out Lynne as well as creating additional appointments for many of the other services Lynne carries out as our HCA.
All 5 practices in the Eastleigh Southern Parishes have joined together to form a company called Eastleigh Southern Parishes Network Ltd. We created this company so that we could bid for the current Phlebotomy service which was going our to tender and ensure that the patient's of Eastleigh Southern Parishes could continue to be able to have a phlebotomy services within their own practice.
Bursledon Surgery will continue to provide the same service of Phlebotomy to its patients as before, but in addition to this, our patients will have the choice be able to have their blood taken at the 4 other practices if it is more convenient. See Eastleigh Southern Parishes Network Ltd. for more information.
Autumn 2016 Bursledon Surgery News
Due to an unfortunately high turnover of management in recent months, I am working with Bursledon Surgery as their Interim Practice Manager until they are in a better place to understand what management structure the Surgery needs. I will be supporting and assisting the Surgery in providing safe, effective, caring, responsive and well led services to the community it serves. I will also be facilitating the mandated improvements following the Care Quality Commission’s inspection this summer, which the Surgery acknowledges and has an action plan being continuously implemented. If you have any feedback, please feel free to address me directly although I do not work every day. Alternatively, see Compliments, comments, concerns or complaints section. Another new face you will see is Daniel Ferrett. He helped with the flu clinic last Saturday but his official starting date is Monday 17th October. His role is Office Manager and he will be in the Surgery most days so, if required, please speak with him directly in my absence. We are both looking forward to working with the Surgery team and yourselves.
10th October 2016